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Waxhaw Family & Sports Medicine
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Billing & insurance


We will gladly file your charges with your insurance carrier. If payment has not been received within 45 days of filing, you will be notified and asked to contact your insurance company.

Billing for tests

Labs and other tests performed outside our office will be billed by the entity performing the test.

Insurance plans

We accept assignment for most major insurance plans. Please contact your insurance carrier to confirm that Novant Health Waxhaw Family & Sports Medicine is a provider.

Medicare coverage

We do accept and file Medicare and most Medicare private fee for service plans for our patients.

ABN waivers

Some tests deemed necessary for your care may not be covered by Medicare. If this is the case, you will be informed of the test and the reasons for performing it. You will then be asked to sign an ABN waiver stating the possibility of non-coverage was explained and that you may be billed for the tests.

Pay bills imageOnline bill pay

For your convenience, you can pay bills from our office online. This service allows you to pay your bills quickly and securely. Access now »



Monday to Thursday
8 a.m. to 6:30 p.m.
8 a.m. to 5 p.m.