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Waxhaw Family & Sports Medicine

Our providers

Meet the medical providers, physicians, and our family nurse practitioner, who make up the team responsible for your health care. In addition, we rely on nurses, medical assistants, laboratory and X-ray technologists, medical records specialists, and many clerical staff to keep the office working for you.

Each of our physicians is certified by the American Board of Family Practice and supported by a staff of capable, experienced, and friendly healthcare professionals. Our certified Family Nurse Practioner (FNP) works closely with us to provide the most timely and competent care possible. The FNP supports your treatment plan by providing education and follow-up consultations. We are dedicated to providing our patients with personalized and cost-effective care. Our services begin at birth and continue throughout your lifetime. We value long-term relationships with our patients built on trust and open communication. We are primary care physicians for our patients and their families, helping to coordinate their medical care through other specialties or hospital services when needed.



Lou, Gin Wen, MD

Affiliated with Novant Health
4.60 out of 5 | 290 reviews
Family Medicine | Hospitalist
Novant Health Waxhaw Family Medicine
(704) 384-8640
Ratings
4.60
Overall rating
4.00
Administration and Staff
4.30
Medically Informed Visit
4.49
Bedside Manner
4.55
Privacy and Trust
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Learn more about our survey process.


Comments
Patient Comments 4 reviews
December 22, 2020
I always have a good experience with Dr. Lou. she is knowledgeable, enjoyable to talk to and thorough.
-Patient in WAXHAW, NC

November 15, 2020
What I really like about Dr. Lou is that she really cares and wants to get me well..She really takes time to figure out what will work for me personally, and makes a plan .
-Patient in LANCASTER, SC

November 11, 2020
like Dr. Lou, very happy with my care
-Patient in WAXHAW, NC

October 22, 2020
Provider seemed rushed and at one point I felt like she wasn't looking at the right chart. She was friendly though.
-Patient in WAXHAW, NC



Appointments
Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.



Practice locations
Novant Health Waxhaw Family Medicine
(704) 384-8640


Provider video


Education


Medical School:
Saint Matthew's University School of Medicine
(2009)

Residency:
Ellis Hospital 2012

Board Certifications:
Family Medicine


Learn More
Gender: Female
Additional Languages Spoken: Mandarin



Location

Hours

Monday to Thursday
8 a.m. to 6:30 p.m.
Friday
8 a.m. to 5 p.m.