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Waxhaw Family & Sports Medicine
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Our providers

Meet the medical providers, physicians, and our family nurse practitioner, who make up the team responsible for your health care. In addition, we rely on nurses, medical assistants, laboratory and X-ray technologists, medical records specialists, and many clerical staff to keep the office working for you.

Each of our physicians is certified by the American Board of Family Practice and supported by a staff of capable, experienced, and friendly healthcare professionals. Our certified Family Nurse Practioner (FNP) works closely with us to provide the most timely and competent care possible. The FNP supports your treatment plan by providing education and follow-up consultations. We are dedicated to providing our patients with personalized and cost-effective care. Our services begin at birth and continue throughout your lifetime. We value long-term relationships with our patients built on trust and open communication. We are primary care physicians for our patients and their families, helping to coordinate their medical care through other specialties or hospital services when needed.



Lou, Gin Wen, MD

Affiliated with Novant Health
4.49 out of 5 | 124 reviews
Family Medicine | Hospitalist
Novant Health Waxhaw Family Medicine
(704) 384-8640
Ratings
4.49
Likelihood of your recommending this care provider to others
4.53
Your confidence in this care provider
4.74
Friendliness/courtesy of the care provider
4.63
Explanations the care provider gave you about your problem or condition
4.62
Concern the care provider showed for your questions or worries
4.61
Care provider's efforts to include you in decisions about your treatment
4.75
Degree to which care provider talked with you using words you could understand
4.68
Amount of time the care provider spent with you
4.60
Information the care provider gave you about medications (if any)
4.64
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 22 reviews
October 16, 2019
Dr. Lou is knowledgeable, efficient, respectiveful, perceptive, and takes time to explain test results and attend to individual needs.
-Patient in WAXHAW, NC

September 23, 2019
*Dr. Lou was thorough for my physical.
-Patient in WAXHAW, NC

September 17, 2019
I like Dr Lou. She listens to me, understands my wants about only coming in annually for monitoring my long time hypertension which is well managed.
-Patient in WAXHAW, NC

September 10, 2019
The Doctor, not my primary care doctor, explained all my questions, lab reports and medicine I was on. I was so glad the lab report showed no Urinary infection and that the culture lab report would be a couple of days later and that report was received with no infection. Needless to say I was relieved, and very happy. It was explained to me that if one sits on hot seats as in your car that one can get urgencies that act like UTA's.
-Patient in WAXHAW, NC

August 30, 2019
Dr Lou shows a lot of concern for my well-being. I have recommended my daughter see her.
-Patient in MARVIN, NC



Appointments
Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.



Practice locations
Novant Health Waxhaw Family Medicine
(704) 384-8640


Provider video


Education
Medical School:
Saint Matthew's University School of Medicine
(2009)

Residency:
Ellis Hospital 2012

Board Certifications:
Family Medicine


Learn More
Gender: Female
Additional Languages Spoken: Mandarin



Request appointment
Call for an appointment 704-384-8640

Location

Hours

Monday to Thursday
8 a.m. to 6:30 p.m.
Friday
8 a.m. to 5 p.m.